Maintenance Assistant - Tula Gardens

Maintenance Assistant:

To apply please email your resume and cover letter with the job title in the email subject line to careers@tula.house

Welcome to Tula House, a botanical experience and plant shop based in Brooklyn, NY, offering a welcoming, playful and educational plant shopping experience for people who believe that - Plants Are Alive.

Job Title

Maintenance Assistant

Who you are 

You have a keen eye for detail and enjoy physical work. You love plants, taking care of plants, learning about plants and you especially love maintaining a beautiful display of plants. You are comfortable working in a small business environment and communicating feedback and ideas to your managers. You value hard work while exhibiting strong entrepreneurial skills which help you think fast and strategically. The work we do demands high energy and a positive attitude. We take pride in caring for healthy and unique plants, therefore plant care and a keen eye for detail and design is expected of all Tula House employees. If you like to feel physically and mentally accomplished at the end of your day, Tula House is a great brand to work with. 

Job Objective

As Maintenance Assistant you are the eyes, ears and care professional for all plants living in various locations throughout the city. Some of these plants Tula House has installed, some plants we have adopted to care for. Your main job is to visit and care for all plants on a weekly basis, or according to the contracted schedule - and keep the plants happy, healthy and growing. All the while following all reporting procedures and adhering to the Tula House high standard of quality, design and client service. 

Essential Duties and Job Responsibilities 

• Weekly visits to all maintenance accounts to care for plants.
• Each and every site visit you will report the health and general state of all plants to your manager. 
• Report if/when a plant is suffering with a recommendation on what to do/treatment/what to replace.  

On site Maintenance responsibilities include and not limited to:

• Monitoring overall plant health; inspecting for pests, disease, chemical, malnutrition, chemical or other imbalances.
• Probe for soil moisture and watering of plants as needed.
• Fertilizer applications as needed.
• Pest Control as needed using non-toxic products and in accordance with 1PM and LEED standards, including the use of beneficial insects where appropriate.
• Disease and Fungal control as needed
• Cosmetic pruning, trimming and shaping
• Service notes upon each visit detailing work done, recommendations and refreshments ordered.
• Adjust orientation of plants/planters where necessary to account for uneven growth due to phototropism.
• Dusting plants to ensure health and appearance, washing other appropriate plant cleansers upon request.
• Thorough cleanup and removal of any plant debris and debris on plant containers.
• Exceptional client service and sensitivity to the space you are working within. 

Assistant to Maintenance Lead Includes: 

• Conduct quality control by assessing all plant material and ensuring proper horticultural techniques.
• Assessing aesthetics of overall plants and containers and ordering additional refreshments as needed.
• Visiting with client to ensure overall satisfaction.
• Quick response to any questions, concerns or requests from your manager.
• You should feel comfortable navigating busy spaces and must stay within an allotted time to complete your maintenance. Certain sites open and we must be finished by the time the business opens to their customers. 

Additional work may include:

• Assist on executing new installations alongside Maintenance Lead and Project Manager.
• Spatial design changeover requests from existing roster of clients to manage and execute.
• Execution of replacements for contracts under Tula House guaranteed program.
• Assist and execute At Home Plant Care appointments for residential and commercial clients. 

Qualifications and Skills: