Part Time Shopkeeper - Tula House

Part Time Shopkeeper:

To apply please email your resume and cover letter with the job title in the email subject line to careers@tula.house

Welcome to Tula House, a botanical experience and plant shop based in Brooklyn, NY, offering a welcoming, playful and educational plant shopping experience for people who believe that - Plants Are Alive.

Job Title

Shopkeeper 

Who you are 

You love plants, taking care of plants, learning about plants and you are eager to share your knowledge with others. You are comfortable working in a small business environment and communicating feedback and ideas to your managers. You value hard work while exhibiting strong entrepreneurial skills which help you think fast and strategically. The work we do demands high energy and a positive attitude. We take pride in selling healthy and unique plants, therefore plant care and a keen eye for detail and design is expected of all Shopkeepers. If you like to feel physically and mentally accomplished at the end of your day, Tula is a great brand to work with. 

Job Objective

As a Shopkeeper, you will work with customers exhibiting excitement, paired with a strong knowledge of plants and the ability to listen and problem solve. You are committed to helping customers and offering exceptional customer service. While on the sales floor you also practice an exceptional attention to detail for plant care, merchandising and overall shop cleanliness. 

You are expected to restock products when they are sold, pot plants for customers upon request, restock products once sold and act with an overall sense of ownership while working on the sales floor. You must be comfortable working on your feet for 8 hours at a time and able to lift objects at least 30 lbs in weight.  You must have a flexible schedule and hours/days worked are subject to change depending on business needs. 

Essential Duties and Job Responsibilities

Shopkeeper Sales Generation

• Communicate at all times Tula House ethos and mission
• Assist customers in selecting plants and products that will work for their specific environment.
• Educate the customer on care so they can make informed plant decisions.
• Troubleshoot customer plant care and pest issues.
• Ring up sales and schedule deliveries.
• Understand all functions in POS, delivery options and e-commerce availabilities. 

Shopkeeper Operations

• Adhere to Tula House Handbook and Employee Manual. 
• Care for hundreds of plants on a daily basis to maintain Tula House top notch health and quality standards. 
• Assist with receiving, stocking and merchandising all deliveries (plants, planters, dry goods, etc). 
• Team player - help/assist your fellow shopkeepers throughout the work day. 
• Educate yourself and ask questions about new plants and products.
• Understand and follow the open & closing procedures. 
• Practice close attention to detail and a sense of urgency at all times. 


Shopkeeper Visual Merchandising 

• Shop floor should always be merchandised, clean and orderly. 

• Tula House best practices will be communicated during training and are expected to be followed at all times. 

Skills & Qualifications 

• 1+ years of retail experience, visual merchandising is a plus.
• 1+ years in horticulture or hospitality experience is a plus.
• Keen eye for detail and design.
• Proven ability to generate sales. 
• Self-starter, exhibiting an exceptional work ethic while taking initiative. 
• Curious and excited about unique plants, facts and origins. 
• Enthusiastic about working within a small business and building as a team. 
• Act with a sense of urgency.
• Comfortable and enthusiastic about physical labor. 
• Ability to stand on your feet for 8 hours and lift at least 30 lbs. without assistance.

Schedule 

• Part time
• You must be available on weekends and some weekdays and nights
• Available to work during retail black out periods and dates leading up to and post holidays such as; Thanksgiving, Christmas, Valentine’s Day, Mother’s Day, etc

Compensation & Benefits 

• $18-20/hour. Salary is reviewed after initial interview to determine experience level and training requirements.
• Access to 401K.
• Career growth opportunities. 
• Enjoy Tula’s employee discount on all plants and dry goods.