Part Time Shopkeeper
Part Time Shopkeeper:
To apply please email your resume and cover letter with the job title in the email subject line to careers@tula.house
Welcome to Tula House, a botanical experience and plant shop based in Brooklyn, NY, offering a welcoming, playful and educational plant shopping experience for people who believe that - Plants Are Alive.
Description
We are hiring a part time Shopkeeper for our Brooklyn shop to join our team. As a Shopkeeper, you will work with customers exhibiting excitement, paired with a strong knowledge of plants and the ability to listen and problem solve.
About Tula
Tula was founded on three principles; creativity, education and experience. We love to learn, grow and inspire and we are proud to support a team of hardworking, creative and motivated individuals who want to grow with us. Tula launched in 2016 with a 100 sq ft plant truck and we now operate out of a 1200 sq ft storefront with a dedicated arid room backed by a growing e-commerce shop. Every person who walks through Tula’s doors is treated with the utmost respect - our house is your house. Horticulture has always been about community and our goal is to maintain that while pushing the status quo in creativity, customer service and product quality. We are a husband-and-wife owned and operated business with an enormous heart and big ideas. We believe communication, feedback, and persistent problem solving are the ingredients to overall success.
Job Objective
As a Shopkeeper, you will work with customers exhibiting excitement, paired with a strong knowledge of plants and the ability to listen and problem solve. You are committed to helping customers and offering exceptional customer service. While on the sales floor you also practice an exceptional attention to detail for plant care, merchandising and overall shop cleanliness.
You are expected to restock products when they are sold, pot plants for customers upon request, and act with an overall sense of ownership while working on the sales floor. You must be comfortable working on your feet for 8 hours at a time, and able to lift objects at least 30 lbs in weight.
Essential Duties and Job Responsibilities
- Welcome and assist customers in selecting plants and products that will work for their specific environment.
- Troubleshoot customer plant care and pest issues.
- Vast knowledge on plant care for tropical and arid plants
- Maintain plant health, visual merchandising and restock inventory.
- Ring up sales through a POS system and schedule deliveries.
- Pack in store pickups and local deliveries.
- Repot plants for customers.
- Maintain shop cleanliness and an organized back of house.
- Must have a flexible schedule and be able to work Saturdays and Sundays.
- Comfortable working on your feet for 8 hours at a time and able to lift objects at least 30 lbs in weight.
- Deep knowledge and love for indoor plants.
- Ability to listen, multi task and problem solve.
- 1+ year experience in retail, service or hospitality.
- Dedication to providing excellent, on-brand customer service.
- Highly respectful of others.
- Able to maintain a positive and empathetic attitude at all times.
- Horticulture education is a plus.
Benefits:
- Option to participate to 401(k)
- Discounts on Tula plants and products
Hourly salary is dependent on experience level and will be assessed during initial interview.
To apply please email your resume and cover letter with the job title in the email subject line to careers@tula.house
Equal Employment Opportunity Statement
Tula House is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Tula House makes hiring decisions based solely on qualifications, merit, and business needs at the time.